Already paid $200?
You receive $180.00 back. The $20.00 convenience fee is retained.
Haven’t paid yet?
Only $20.00 is due for that scheduled visit. The $180.00 cleaning balance is not charged.
The details behind your clean.
What to expect when you build a cleaning plan and send a request.
Updated September 16, 2026Estimates and cleaning requests
Our questionnaire uses the company’s current rates to estimate your cleaning. Sending a request saves your contact details, plan, and preferred first-visit time for the owner to review. A request does not reserve staff or an appointment, create a service contract, authorize a charge, or start automatic reminders.
Contact us to confirm your scope, appointment, applicable tax, final total, and payment arrangements. Online payment is not open yet. The first cleaning must be paid upfront to complete a booking, whether it is a one-time cleaning or part of a multi-visit plan.
Service scope and estimates
We offer general residential and commercial cleaning. Your selected service description and optional extras describe the proposed scope. Specialized medical, industrial, hazardous-material, or similar work requires a separate assessment and is not offered through this form.
Estimates depend on property size, rooms and bathrooms, cleaning type, extras, and your best eligible discount. Cleaning time and crew size are estimates. Changes to the stated scope or property details may change the estimate and must be agreed before payment. Optional extras require your selection; mandatory service charges must be included in the disclosed service price.
Minnesota sales tax
Many residential and commercial building-cleaning services are subject to Minnesota sales tax, and local tax may apply. Certain separately stated housekeeping services can be treated differently. Displayed estimates exclude applicable sales tax. The company must provide the itemized tax and final total for your service address before collecting payment.
Minnesota Revenue cleaning-service tax guidance · Minnesota price-transparency law
Frequency, commitments, and payment
Choose one-time, weekly, biweekly, or monthly cleaning. A commitment covers the fixed number of visits shown: 3, 6, 9, or 12. The larger eligible frequency or commitment discount applies; discounts do not stack. Your first cleaning is paid upfront. Later cleanings are paid separately, so the full plan is not charged upfront.
Only your preferred first visit is requested through this website. Later visits and their payment arrangements must be confirmed with the company. These fixed-visit plans do not automatically renew, and this form does not authorize automatic charges.
Scheduling, changes, and cancellation
Preferred times account for estimated cleaning duration, travel buffers, working hours, capacity holds, and personal blocks. Unavailable time does not necessarily represent another customer’s appointment. All requested times need confirmation with the company until automatic appointment scheduling is enabled.
Read the cancellation, refund and early-ending rules below before confirming a booking. Contact the company promptly to make changes.
Where we clean
Twin Cities, Minnesota. We review each service address before confirming a cleaning.
What’s included
These checklists describe the typical service. We confirm your property details, selected extras and agreed scope before you pay.
Standard clean
Included
Dust accessible surfaces. Vacuum carpets and rugs. Sweep and mop suitable hard floors. Clean kitchen counters, sinks, stovetop and appliance exteriors. Clean bathroom sinks, counters, mirrors, toilets, showers and tubs. Empty ordinary household trash.
Not included / extras
Inside appliances, interior windows, heavy buildup, organizing, laundry, high or unsafe areas, biohazards, mold remediation and post-construction debris are not included. Select available extras or ask for a separate scope.
Deep clean
Included
Standard cleaning, plus extra attention to accessible baseboards, doors, switches, fixtures, edges, and kitchen and bathroom buildup. Confirm delicate surfaces and any heavy buildup before the visit.
Not included / extras
Inside appliances and interior windows are optional extras. Hazardous materials, mold remediation, pest waste, hoarding, unsafe heights and specialty restoration are not included.
Move-in / move-out clean
Included
Deep cleaning of accessible, empty rooms and reachable empty cabinets and drawers. The property must be empty of personal belongings, with water and electricity available. Confirm the agreed checklist before booking.
Not included / extras
Moving belongings, hauling debris, carpet extraction, exterior windows, repairs and hazardous cleanup are not included. Appliance interiors are optional extras.
Commercial cleaning
Included
An agreed checklist for offices and shared spaces, including accessible surfaces, floors, ordinary waste, restrooms and break areas. We confirm the scope and access arrangements before booking.
Not included / extras
Medical or industrial sanitation, hazardous waste, specialist equipment, secure areas without approved access, and restoration require separate arrangements.
Cancellations & rescheduling
Give at least 48 hours’ notice, measured from 9:00 a.m. on the cleaning date, using America/Chicago. This deadline uses that fixed time even if your appointment starts at another hour.
For a cancellation received by the deadline, the convenience fee is 10% of that visit’s agreed cleaning price. Rescheduling by the deadline waives this fee. After the deadline, 100% of that visit’s cleaning price is due.
Contact the company by the notice deadline to cancel or arrange a new date. The timely cancellation fee is waived when you reschedule by the deadline. After the deadline, the late cancellation charge applies.
Refunds, with clear examples
If a cleaning was prepaid, a timely cancellation receives a refund of the cleaning price less the convenience fee. If it has not been paid, only the convenience fee is due. A timely rescheduling waives the fee and applies the prepaid amount to the new date. The first prepaid cleaning follows these same rules.
Examples below use a $200 cleaning price after any agreed discount, before tax. Any applicable tax or tax adjustment is itemized separately.
The convenience fee is waived.
No cancellation fee is due. A prepaid $200 remains a credit toward the rescheduled cleaning. If the new scope or price changes, we agree the difference with you before the visit.
$200.00 is due.
The full $200 is retained if prepaid, or is due if not yet paid. No cleaning-price refund is due for this late cancellation.
Deadline example: For a Friday cleaning, give notice by Wednesday at 9:00 a.m. in the policy time zone. Notice at Wednesday 9:00 a.m. qualifies; notice after 9:00 a.m. is late. This applies even if the Friday appointment is at 1:00 p.m. At a daylight-saving change, the exact deadline is 48 elapsed hours before Friday’s 9:00 a.m. reference time.
Request cancellations or rescheduling through Contact Us. The company confirms receipt and the new appointment. Any refund is processed to the original payment method; bank processing time can vary. This request form does not itself authorize automatic charges.
Ending a discounted plan early
You may end a discounted plan by contacting the company. The cancellation rules apply to each already scheduled visit you cancel: the timely convenience fee, waived for timely rescheduling, or the late cancellation charge after the deadline. No additional retroactive charge is added for discounts on completed cleanings. Visits that have not been scheduled do not carry a cancellation charge.
Example: Your next scheduled cleaning has an agreed discounted price of $200. End the plan by that visit’s deadline and the fee for that cancelled visit is $20.00; if prepaid, $180.00 is refunded. Reschedule that visit by the deadline and the fee is waived. Cancel after the deadline and $200.00 is due.
Preparing for a visit
Provide safe access, secure pets, clear surfaces where practical, and tell us about delicate surfaces or special requirements. Arrange access codes directly with the company rather than putting them in the online form.
Safe access and sensitive information
Confirm access arrangements, pets, areas needing special attention, delicate surfaces, and any conditions affecting safe work. Do not place door codes, alarm codes, card details, or sensitive information in the questionnaire. Ask the company directly about any service guarantee or insurance coverage you need confirmed.
Questions or concerns
Use Contact Us for help with your plan or request. See the Privacy Policy for how your information is handled. These terms do not limit rights or remedies that applicable law does not allow a business to waive.